About Simplicity

We at Simplicity are building a new smart way of how cities and municipalities connect with their citizens. Become a key member of our early team to have a significant impact on building a great product. We are now looking for Frontend Engineers to build our web-based and native applications already used daily by thousands of people around the world.

What you will do:

• You will own the entire relationship with assigned clients (cities), including onboarding, implementation, training, adoption, retention, and satisfaction
• Drive expansion and adoption of the Simplicity App
• Review the customer journey, develop and maintain customer-success strategies and best practices
• Serve as day-to-day contact for assigned cities and build trustful relationships with its’ representatives
• Maintain existing customer-success metrics and data

Who are we looking for?

• You have excellent communication skills (verbal and written)
• Experience in communications, marketing, sales, account management, or customer success
• Analytical and process-oriented mindset
• You are fluent in English (C1 level)